“What I Meant to Say Was…” Using Technology to Create Virtual Practice Environments to Prepare for Tough Conversations with Students in Crisis

Nov 9, 2017
8:45 am - 10:00 am EST

“What I Meant to Say Was…” Using Technology to Create Virtual Practice Environments to Prepare for Tough Conversations with Students in Crisis

See how technology can be used to train diverse international field staff to hold difficult conversations with students who experience an emotional or mental health crisis while studying abroad. We’ll describe the results of a CIEE pilot training program, featuring virtual simulation Kognito At-Risk programs, conducted this year for CIEE Resident Directors and other overseas resident field staff. After a demonstration from the program’s creator, participants will discuss best practices for approaching at-risk students and implement them with a role-play exercise. We’ll leave plenty of time for Q&A, so you can hear more about our resident field staff’s experiences with the At-Risk system and the pre- and post-training survey results in detail.

Chair
Beth West, CIEE

Presenters
Glenn Albright, Kognito; Colin McElroy, CIEE